Relationship Between Stress and Job Performance, article posted by Gaurav Akrani on Kalyan City Life blog. Given this relationship between stress and performance, it's probably beneficial to understand how much stress you are currently experiencing. PDF | The purpose of this study was to investigate the relationship of hardiness to stress and to performance, and to explore its moderating effect on the rela-.
When the level of arousal stress becomes too high, performance decreases.
Here is a graph of the Yerkes-Dodson law: The graph can be highly variable depending on the complexity and familiarity of the task. Research has found that different tasks require different levels of arousal for optimal performance.
For example, difficult or unfamiliar tasks may require lower levels of arousal to facilitate concentrationwhereas tasks demanding stamina or persistence may be performed better with higher levels of arousal to induce and increase motivation. Because of task differences, the shape of the curve can be highly variable depending on what you are doing. For complex, unfamiliar, or highly intellectual tasks, the relationship between arousal and performance becomes inverse, with declines in performance as arousal increases.
The task is direct, uncomplicated, and well-learned—run as fast as you can for a short distance.
How does Stress Affect Performance?
On the other hand, a baseball player facing a highly complex situation such as a three-ball two-strike at-bat will need to be fairly calm. Excessive arousal will hinder performance. Skill Level Your skill level directly influences how well you perform on any given task.
That is why it is extremely imperative to train a task so that it is well-learned.
Relationship Between Stress and Job Performance
Once a task is well-learned, your mind will respond to stress and high-pressure situations a lot better than if you are a novice to the task. This goes for anything—from a hostage rescue situation to shooting to delivering a speech. In addition, in high-pressure situations, we are less able to think on our feet and methodically, which is why it is extremely important to be able to fall back on well-rehearsed responses.
Some scientists believe that extroverts naturally perform better than introverts in high-pressure situations, given all other things equal. Beyond this point, stress shows no signs of improvement in job performance. Finally, if stress is too high, it turns into a damaging force. Job performance begins to decline at the same point because excessive stress interferes with performance.
An employee lose the ability to cope, fails to make a decision and displays inconsistent behaviour.
Relationship between stress and performance in a Japanese nursing organization.
If stress continues to increase even further it reaches a breaking point. At this breaking stage, an employee is very upset and mentally devastated. Performance becomes zero, no longer feels like working for their employer, absenteeism increases, eventually resulting into quitting of a job or getting fired. Stress should not be very high nor too low. It must be within the range and limits of employee's capacity to tolerate and his performance level.
A controlled stress which is within limits is always beneficial and productive than an uncontrolled one.