How does the government help meet citizens needs

Does the government meet the needs of the people? – Government, Politics, & Citizenship

how does the government help meet citizens needs

Government will meet citizens' needs, aspirations: Shanmugam by trained professionals where elderly residents can dial to seek assistance. Governments almost certainly originated with the need to protect people from conflicts Perhaps human nature dictates selfishness, and people inevitably will come to Part of a government's function is to protect its citizens from outside attack. In the s, the Federal Reserve System began to take a role in helping the. Government agencies can leverage the citizen to help improve the citizens are already having conversations that government needs to be.

how does the government help meet citizens needs

Government agencies can leverage the citizen to help improve the service, support and information they provide. Citizens have strong opinions and great ideas — why not let them work to help identify new business processes, and help submit, share and pilot ideas to further refine them before putting into practice?

Agencies can continue to encourage this by syncing answers from their communities and forums as well. The contact center is a prime location for the convergence of business applications with social media platforms.

Government will meet citizens' needs, aspirations: Shanmugam

It is about bringing information and dialogue to places where citizens want that dialogue to happen: Please feel free to contact me at. Agencies need to get to know the individual citizen to provide a more personalized experience.

how does the government help meet citizens needs

Each interaction with an agency should be captured and a contact history developed. Protect and provide The concept of government as provider comes next: Government in this conception is the solution to collective action problems, the medium through which citizens create public goods that benefit everyone, but that are also subject to free-rider problems without some collective compulsion.

how does the government help meet citizens needs

The basic economic infrastructure of human connectivity falls into this category: All of this infrastructure can be, and typically initially is, provided by private entrepreneurs who see an opportunity to build a road, say, and charge users a toll, but the capital necessary is so great and the public benefit so obvious that ultimately the government takes over.

A more expansive concept of government as provider is the social welfare state: As the welfare state has evolved, its critics have come to see it more as a protector from the harsh results of capitalism, or perhaps as a means of protecting the wealthy from the political rage of the dispossessed.

At its best, however, it is providing an infrastructure of care to enable citizens to flourish socially and economically in the same way that an infrastructure of competition does. Both governments and civil society are responsible for connecting governments to the people: If we assume institutional or regulatory reforms are needed, then clearly governments at both the legislative and executive level should take a big part of the responsibility.

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After that, it is civil society's role and individual citizens to further promote and strengthen those institutions. It is encouraging to discover that once you put important information in the public domain, even the seemingly apolitical citizen gets interested to demand more information in future endeavours. Thus it may be concluded that information disclosure empowers our people not only to understand issues, but also to demand more from their governments.

how does the government help meet citizens needs

It may be a good policy agenda, but how do people in rural areas access information when they may be illiterate or not even have electricity in their homes? I think that the conditions, skills and uses of the people have to be properly addressed as a basis for a public policy on transparency.

how does the government help meet citizens needs

A good example of this happening in practice is the web page of the ministry of economy and finance of Peru. It is very open and you can track the expenditure of all of public institutions on a daily basis. The OGP Summit raised some interesting questions on open data and open government in developing countries.

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In a particular session discussing how to harness data to drive citizens engagement, the consensus was that this was the wrong way around. It should instead be reversed, putting the real, everyday needs of citizens first, and then asking how can we use data to help meet these.

Open government is not all about technology: Often people assume that open government means technology, but I think that's wrong. For me, open government is a simple idea: